| Booking | WhatsApp, LINE or email, by appointment |
|---|---|
| Travel | Home visit available; a travel fee may apply depending on distance |
Where we go
Which areas do you cover?
Tokyo, Chiba, Kanagawa and Saitama. See service areas for the cities.
What if my city is not listed?
Message us your location and we will tell you whether we can visit.
Do you do office visits?
Yes. See our office visit page for details.
Preparing for a visit
What do you need at my home?
We tell you what we need when you book. Usually that means a comfortable seat or space to lie down, good light and enough room to work.
What if my building has restrictions?
Tell us about auto-lock entrances, concierge rules or parking when you book, so we can plan.
Can I have pets or family at home?
Yes. Tell us so we can plan around them. For massage, choose a quiet room.
Cost and timing
Is there a travel fee?
It may apply depending on distance, and we confirm it in your quote before you commit.
How long does a visit take?
It depends on the service. Braids take several hours, so allow a full day slot. Massage and foot care are shorter.
Can I reschedule?
Tell us as early as you can. See our cancellation policy once it is finalised.
Other options
Can I come to the studio instead?
Yes. See our Kodaira studio page.
Not in Kodaira?
Book a 10-minute video consultation first.
How do I book?
Message us on WhatsApp, LINE or email with the service, your location and any reference photos.
More questions about home visits
How far ahead should I book?
Message us with your preferred date. We confirm availability and the quote, and earlier requests are easier to fit.
What time do you arrive?
We agree the arrival time with you in advance and message you if anything changes. Please be ready at the agreed time.
What if I am running late?
Message us as soon as you can. We will see whether we can still do the service in the time left.
Can I have more than one service in a visit?
Yes. Message us the services you want, and we will confirm what fits and quote the combination.
What if I need to cancel?
Tell us as early as you can. See our cancellation policy once it is finalised.
Do you bring everything you need?
We tell you what to have ready when you book, so there are no surprises on the day.
Is a home visit private?
Yes. You choose the room, and we keep the appointment respectful. You can have family or a friend at home.
Can you visit a hotel or serviced apartment?
Message us the location and the building rules, and we will confirm whether it works.
Can I switch from home to the studio?
Tell us, and we will confirm availability and update the quote.
Still have a question about visits?
How do I make the day run smoothly?
Choose a room with good light and enough space, send us the address details and building instructions ahead of time, and tell us about parking. For braids, prepare your hair as we describe in your quote. For massage, choose a quiet room.
What if my plans change?
Message us as early as you can. We will try to rebook where possible, and we explain any effect on the quote.
Do you visit on weekends or evenings?
Message us the day and time you have in mind, and we will confirm what works.
Can I ask a question before I book?
Yes. Message us on WhatsApp, LINE or email. We answer questions without any commitment, and we give you a quote before you decide.
One more thing
Can I book for a family member or friend at another address?
Yes. Message us the address, the service and the times, and tell us who the booking is for. We confirm the quote, including any travel fee, with you before the visit.
Frequently asked questions
Which areas do you cover?
Tokyo, Chiba, Kanagawa and Saitama. See service areas.
Which services can I book at home?
Braids, wigs, massage and foot care.
Is there a travel fee?
It may apply depending on distance, and we confirm it in your quote.
Not in Kodaira?
Book a 10-minute video consultation first.
How do I book?
Message us on WhatsApp, LINE or email with the service, your location and any reference photos. We reply with availability and a quote.
Last reviewed September 2026.
